Refund Policy

At Wow Washing, we believe in the quality and effectiveness of our products. That's why we offer a risk-free trial for our Wow Washing Bag. You can try it out for 30 days, and if you don't absolutely love it, we will refund you 100% of your purchase price.

Your satisfaction is our top priority. We understand that trying a new product can be a leap of faith, which is why we want to ensure that you have a worry-free experience. If for any reason you feel that the Wow Washing Bag does not meet your expectations, simply reach out to us within the 30-day trial period, and we will process your refund promptly.

We encourage you to take advantage of this opportunity to experience the benefits of our innovative cleaning solutions without any risk. Our Wow Washing Bag is designed to protect your items while ensuring a deep clean, making laundry day easier and more efficient.

To start a return, you can use our contact form. You’ll also need the receipt or proof of purchase. 

Once your return is accepted, we’ll provide you with a 100% money back. 

You can always contact us for any return question using our contact form

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. You are responsible for shipping the item back to us at your cost.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us.

Thank you for considering Wow Washing. We are confident that once you try our products, you will see the difference they can make in your laundry routine.